Outsourcing for RTOs

Over the last 13 years, since the start of Vivacity Coaching and Consulting, we have seen so many RTOs struggling with managing the balance between compliance and business success. It is a never ending battle of when an audit comes up, everyone focusses on compliance and business goes out the window, but when the audit is over, in order to ensure the RTO is sustainable, we switch our focus back to getting students and growing the business.

Back in 2019, we distributed a survey entitled “What is Your Problem and we received an overwhelming 500 responses from the training industry. We received a range of feedback, but the reoccurring theme was around three responses: Time, Money, and Compliance.

Now we were all over compliance, but what we found was that a lot of RTOs did not have the time and or resources to train their team in compliance and the other requirements for their RTO. This is where the Vivacity Team first became an idea for our CEO Angela Connell, who has diligently focussed on getting this vital service out to the RTO Community.

Vivacity Team is the only outsourcing service that provides a full backend service for your RTO by providing you with an experienced team of RTO Administration Assistants, whom have been trained by the team of experts at Vivacity Coaching & Consulting. Every new team member who joins Vivacity Team, goes through 6 months of extensive training in RTO compliance, as well as RTO Marketing requirements, how to manage student management systems and how to work effectively with Australians.

Last September we first met our team in person when we travelled to the Philippines to deliver our very first Vivacity Administration Team Conference. During our visit, we delivered extensive training to our team on RTO compliance and support services for RTOs, including how to write a Training and Assessment Strategy and Marketing Compliance.

We now have a team of 17 in the Philippines, offering services in:

  • RTO Compliance
  • Student Management Systems (aXcelerate)
  • Training and Assessment Strategy development
  • Compliant marketing materials, such as video’s and social media ads
  • Presentation Design
  • Podcast editing
  • Video editing
  • Website development and maintenance
  • Assessment tool development and contextualisation
  • Industry Consultation and Research
  • CRICOS Compliance
  • International Student Prospectus Design
  • Course Flyer Design
  • And so much more

Over the next 12 months we will be adding a range of new services to help you with the backend of your RTO, ensuring that you are compliant, as well as save time and money.

Our services start at just $495 per month. There are no lock in contracts, you can engage the team on a month to month basis, depending on the amount of support you need for your RTO.

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