More than 30,000 Australian businesses currently have offshore partners.

As a company grows, it becomes more difficult to stay on top of everything. There may be some processes that you can no longer manage effectively in-house, so you need to find alternate solutions. Many businesses choose to outsource IT services as it can prove very beneficial and is sometimes essential.

In this guide, we’ll cover everything you need to know about IT outsourcing and how it can help with transformation and innovation. Keep reading for more.

What Is IT Outsourcing?

Outsourcing involves hiring external companies to take care of certain business processes. IT outsourcing companies can handle anything related to computer technology, such as software testing, cloud computing, UI/UX design, and maintenance and support.

You can outsource IT services based on your company’s specific needs. This will help you keep things running smoothly at all times. It’s something that can prove beneficial for large organizations as well as small businesses.

When You Should Consider IT Outsourcing

This is different for every business. Some only need to start outsourcing IT services after some growth, but plenty of businesses can benefit from it early on too. There are some things that will occur in your business that can indicate it’s time for outsourced IT.

You Need Cybersecurity

Cybersecurity is more important now than ever before. An in-house IT team will be able to implement basic security measures, but as your business grows, so does the risk of a cyberattack.

The technological advancements of IT outsourcing allow providers to maintain the highest levels of security. This will keep your business, employees, and clients safe.

You Need a Higher Level of Talent

Another thing that will happen as your business grows is systems will get more complicated. This can be in terms of hardware, software, infrastructure, and more. Your team might not be able to stay on top of this, and training them isn’t always viable.

Employees of IT outsourcing companies have a very high level of expertise. This will ensure you always have people on hand who can deliver whatever you need. IT outsourcing trends change quickly, so this will allow you to keep up with any changes that occur

Your In-House Resources Are Maxed Out

An in-house team managing your IT systems can easily get burnt out. As this builds, they may not be able to effectively handle things.

At this point, outsourced IT services could be the best solution. You can take some pressure off of your employees and give them more time to focus on other areas.

You’re Taking on a Complex Project

Complex projects can involve a lot of moving parts, and if your team isn’t used to such tasks, things can get quite overwhelming. Some elements may require certain knowledge that your employees don’t have, and you might not have the right systems in place to get everything done.

Outsourced IT services have specialists that have often tackled a range of complicated projects in the past, so will likely be able to meet the challenge more easily. The parts that your team can manage can be handled in-house, and you can outsource the more difficult aspects as needed.

Benefits of Outsourcing IT Support

One of the key benefits of outsourcing IT support is that you can massively reduce costs. Whatever way you look at it, lower costs will help your business. You can save on training, salaries, benefits, and more.

You’ll gain access to the best talent. IT outsourcing services will provide skilled specialists without you having to hunt for suitable employees. These specialists can provide reliable support 24/7 so your team can get help whenever they run into any issues.

You’ll be able to take advantage of the latest technological advancements of IT outsourcing. This will ensure your systems are always efficient and meet your needs. Your security will also be reliable so the risk of a cyberattack is kept to a minimum.

You and your employees will have to focus less on IT management. This means that everyone can prioritise more crucial tasks and be more productive, which will help your business grow and succeed.

How Vivacity Team Can Help You

At Vivacity, we pride ourselves on helping businesses outsource whatever services they need. We can handle all kinds of tasks on behalf of your business, allowing you to achieve your goals.

Increase Productivity Through Collaborative Skill Sets

Rather than focusing on individual skill sets, we prioritize team skill sets. We have a large-scale team, and their skill and competency allow us to deliver top-quality service. Our results are far more impressive than those you’re likely to get from single-candidate placement.

Our outsourcing is task-based. Instead of giving you candidates with individual specialities, we’ll give you access to a multi-skilled workforce. This helps ensure all tasks are completed effectively without any issues.

Cost and Flexibility

We cater our services to your business needs and can adapt with ease. This ensures you always get what you need and you don’t pay for anything extra.

We don’t use lock-in contracts, so no long-term commitment is needed. This helps us keep things cost-effective for all of our clients.

Our services are flexible, and you can scale up or down quickly whenever suits your business. You can also make strategic decisions to optimise resource allocation. This will keep things running smoothly for your business, and if there’s anything additional you need, we can quickly provide it.

Risk-Free Onboarding and Training Solution

We onboard, train and manage employees ourselves, so you won’t face any risk in this area. Aside from risk, this can also save you a lot of time and money that would usually be spent on interviews, screening, training, and more. We always prioritise your satisfaction and success so that you can continue to work to achieve your business goals.

IT Outsourcing for Your Business

By outsourcing your IT services, you can keep costs down while improving security and productivity throughout your business. Vivacity is a leading IT outsourcing provider. We keep up with the latest IT outsourcing trends and can supply you with a team of highly-skilled specialists to ensure you can complete any tasks you have at hand.

Take a look at our services page to find out more about how we can help your business today.